This has been our hotel of choice in Madrid for more than ten years. The location is excellent, within easy walking distance of the three great Madrid art galleries and other attractions. The rooms are comfortable and well appointed and the breakfasts are good. The staff are courteous and helpful. One welcome additional feature is the provision of a machine to produce sparkling water on each floor.
Trevor
2024年9月
Location and staff were great, Wendy and Gaston in particular.
Erica
2025年1月
It was a stunning location, close to Retiro park and other tourist attractions. Great neighborhood with lovely restaraunts and bars nearby. The junior suite was stunning. It was extremely clean and very comfortable. The showers were amazing and the added extras were very well appreciated. For example there were robes, slippers and bath bombs! The room was decorated (at extra cost, but well worth it) very well for Valentine's Day. It was so beautiful. There was also stunning views from the room. It was nice and warm, you could control the temperature easily. The bed was fantastic! It was so big and so comfortable. The staff were very welcoming and helpful. They allowed us to check out late, which was super nice!! There was also free breakfast included but we slept in and did not get a chance to try unfortunately :(
Sara
2025年2月
Good position close to the museum area and only 15/20’ walking distance from city centre. Room is nice and spacious, bathroom is wide and comfortable, especially the shower
Martino
2025年1月
This is a great choice for anyone arriving at the main train station or wanting to spend time at the nearby Prado musuem. It also is well situated in terms of an excellent neighborhood of restaurants and bars. We at first expereinced a little confusion about how to arrive with a rental car, but this was clarified once we got there and in time to prevent us from a lot of hassle. The hotel does not have an actual parking facility, but there is a space around the corner from the hotel entrace which, if available, is a place you can temporarily park, unload your luggage, get checked in, etc. It can be reserved in advance, though there’s no guarantee it will be available. If unavailable, they can recommend other nearby parking options. The room was reasonably spacious and had a good safe, closet space, and useful room and bathroom amenities. The bathroom was probably my favorite of our two-week southern Spain trip: it has as real door (wooden, not glass), the shower has very clear, easy to understand indicators as to the hot and cold direction and the overhead versus handheld option (why can’t all hotels provide this kind of clear instructions?) The breakfast area on the ground floor was a small space but both the buffet and a few menu order options were good. The lobby area has a decent lounge area and funny paintings based on quirky revisions of some of the famous Prado collection.
Ruth
2025年1月
Lovely boutique hotel in great location opposite Prado Museum. Super comfortable rooms and great bed . Quiet room despite looking onto square. Nespresso machine with selection of pods replaced daily, water bottles . Free water bottles at reception and small cups of broth at night to warm you up on returning home - nice touch Lovely breakfast room with large selection and a la carte options. Very friendly staff and special thanks to restaurant staff. Would definitely return.
Andrew
2024年12月
Have stayed here before. Location the best. Clean modern with extremely professional staff.
Michael
2023年10月
LOCATION, LOCATION AND A NICE ROOM EXCELLENT RECEPTION STAFF, ON TOP OF NEEDED DETAILS
Cesar
2023年4月
The location, the staff the amenities were all perfect! It’s a 10min walk from the town centre, the staff especially Khalid at reception was extremely helpful and accommodating! He changed our room and gave us complimentary breakfast as we had a baby and the original room allotted to us didn’t meet our requirements. The room had all the amenities including hair dryer, bathrobes, ironing board and iron, toiletries including dental kits, slippers, shampoo conditioners! Best of all, the interior of the room was so well done and reminded us of being in a lovely home!
Momina
2024年12月
We really loved this hotel. It is low key and intimate. No big flashy reception area. Staff were great, very helpful and friendly, and stored our luggage while we waited to be able to check in. Thank you especially to Gaston, who recommended a fabulous cafe around the corner, and who was very friendly and helpful. There are plenty of attractions within walking distance and good restaurants just outside the door. The room is very comfortable, lovely big bed, plenty of room, beautiful bathroom. The balcony doors open onto the street and it wasn't too noisy outside. Wifi is fast and reliable--I was able to conduct a zoom meeting without interruptions. We would recommend it and would love to stay here again.
Kathleen
2024年11月